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About Cheri Baker

  • Cheri Baker is the owner of Emergence Consulting®, an Organizational Development Consulting firm based near Seattle, WA.

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Comments

Jay Johnson

Congratulations on using Lean! But I would add, for those that don't know, that what makes the Lean approach unique is that it focuses on the customer. First find out what the customer wants and then take steps to eliminate the things that don't directly contribute to that end. So simple, yet so profound.

Cheri

Well said Jay. It's true that organization is just the tip of the iceberg - LEAN is a very customer focused philosophy.

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